Tool setup
You do not always need a new tool. I help choose and set up a suitable solution, then find a practical way to use it.
Training and workshops
Training starts with your team's tasks. We can practise using Claude, writing instructions and creating shared Claude Skills.
Solutions and integrations
When you need more, I build workflows and integrations with your existing systems. We first agree the goal, scope and how to check that it works.
I have hosted a Claude workshop at Swappie. I also help other teams find useful ways to apply AI to their own tasks.
AI at work.
Examples of training and solutions I have built.
Claude workshop
Practical training in using AI.
Claude workshop
Practical training in using AI.
I have hosted a Claude workshop at Swappie. I also help other teams find useful ways to apply AI to their own tasks.
Finance
A Claude tool that lets non-technical users move invoice data themselves.
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Finance
A Claude tool that lets non-technical users move invoice data themselves.
Moving invoice rows between two systems needed technical know-how, which made it a bottleneck for the people who actually had to do it.
I audited both systems and their APIs, built a Claude-based tool that handles the transfer through API calls, and designed it so a non-technical person can run it.
Non-technical users now do the transfers themselves, and the support team has more time for other work.
High-volume recruitment
A chatbot interview that pre-screens candidates' key details.
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High-volume recruitment
A chatbot interview that pre-screens candidates' key details.
A logistics talent team collected each candidate's visa type and other key details through a form, but candidates often selected the wrong visa type, which caused errors later in the process.
I built an AI chatbot that interviews each candidate, helps them identify their correct visa type, and collects the other key details, then feeds the structured data into the recruitment process.
Candidates identify the right visa type up front, and incorrect submissions dropped sharply.
Multilingual customer support
An AI translation tool that replaces a costly platform add-on.
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Multilingual customer support
An AI translation tool that replaces a costly platform add-on.
A support team needed to reply to customers in many languages, but the ticketing platform's own translation add-on would have raised costs significantly.
I built a translation tool and connected it to the support system. It runs in a sidebar, identifies the customer’s language from the conversation and translates the agent’s replies.
Agents reply in languages they don't speak, with no expensive platform add-on.